Larry H. Miller: Behind the Drive: 99 Inspiring Stories from the Life of an American Entrepreneur, edited by Bryan Miller (ISBN: 978-1-62972-094-4) is a collection of short anecdotes from the lives of those people on whom Larry Miller had a positive impact. Some of the people who contributed were well known, both inside and out of Utah. Others were people I’d never heard of. All had been helped in one way or another by the man that most knew only as the owner of the Utah Jazz (while his car dealership empire was well known, the Jazz were front and center in the minds of everyone that I knew). There was story after story of Larry Miller giving of his time and money to help someone out, including competitors. There were a couple stories from his immediate family indicating that he had a great appreciation and love for his family and wished, as he got to the end of this life, that he had made better decisions about how much time he spent with his family. He was a passionate, hard-working man, driven by love for his family, his community, and his God, and it showed in the way he helped out in so many different people’s lives. He paid off cars, he bought people appliances, he endowed scholarships for poor kids, he worked to keep the Jazz in Utah, seeing them as something the community could gel around, and he supported his family, friends, and community through service in the Church.
I enjoyed reading Miller’s autobiography, Driven, so it’s not too surprising that I enjoyed this book, too. This provided a differing viewpoint, but included some of the same conclusions. I was amazed at how many people he helped, often without asking a question. He had no second thoughts about paying off a struggling woman’s car loan. Employees, friends, and even strangers (when the wife of a Ukrainian he barely knew needed cancer treatment she could only get in America, he moved them to America and paid for her cancer treatments) benefited from his generosity with his hard-earned money. He was a personable person, taking time to get to know the little people, regularly spending his lunches with mechanics at dealerships or constructions workers on building sites, not the managers or foremen. I’ve heard from other sources that Miller was a poor tipper, and that was addressed by a restaurant owner in the book, who said Miller usually gave 15% (standard at the time of the story), but his staff felt that simply because he was rich, he should’ve tipped more. Judging by the rest of the stories, I believe Larry Miller’s tips added up to well over 15% in his life. I found his children’s thoughts on family time fascinating and realized I could learn from that, too, even though he probably fell short in that area. Both the effective and less-effective examples are something we can, if we are smart, learn from.
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